Dec. 16th, 2005 @ 11:29 am
, suppose someone had visited her local large chain bookstore on the 3rd. And suppose that, while there, she looked for a book that was not in stock. And further suppose that the person behind the info counter said that he would order that book and this someone would receive a call when it came in- in 3 to 8 days. If it is now 13 days later, and the girl has received no call, should the girl then assume that she needs to find a different Christmas gift for the intended recipient of that book, do you think?
'Cause that's annoying.ETA: I went over to the store at lunch. When I asked if my book had come in yet, the nice woman behind the counter looked it up and said that my copy had been sent . . . but that in the meantime, they had some on that shelf right over there! So I bought one of those. Because huh?
|Date:||December 16th, 2005 04:41 pm (UTC)|| |
The girl should probably call and pester at the store first, because maybe they're swamped with incoming things and someone just missed hers and didn't call her. Or maybe someone tried to call, but couldn't get through and put the stuff aside to call again later and spaced it. Perhaps the store is disorganized, which is annoying, but she should still call before assuming it never came, I think.
You are wise, and probably right.
I was just going to say this too, heh. Might as well check, if nothing else.
|Date:||December 17th, 2005 01:32 am (UTC)|| |
hmm. well, there are a few possibilities... they probably should have said 3-8 business days, as that doesn't include weekends, but even then, the book should have been there. so either:
1. the order didn't fire in the system when the books came in. maybe the bookseller did it as a reserve or something, which often makes for troubles.
2. the book was supposed to have been in another box but wasn't, and the receiving crew wasn't bright enough to grab one of the others than came in...
so really, i don't know, other than you probably dealt with an idiot. hope it wasn't my store... cos if it was i'd beat them silly.
|Date:||December 18th, 2005 05:09 am (UTC)|| |
Heh. I figured.
Don't worry, it wasn't your store. And I got the book, and everyone I dealt with was very nice to me, so I'm far less irritated than I would have been otherwise. In that I'm not irritated any more.
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