Indiana Joanna (khakipants) wrote,
Indiana Joanna
khakipants

Based on Actual Events

Poll #562936 Based on Actual Events

You notice that you have missed a call from a phone number you do not recognize. They did not leave a message. Do you think: A) Hm, wrong number. B) Can't have been important if they didn't leave a message. C) If it's important, they'll call back. or D) I'll call that number right now!

A,B or C
12(92.3%)
D
1(7.7%)

You decide to call the number. The woman who answers the phone works for a company with which you've had no business before. You:

say "Sorry, wrong number."
6(46.2%)
say "Did someone call me from this number?" without giving your name.
6(46.2%)
give your entire life history and then ask if someone was trying to reach you.
1(7.7%)

The receptionist explains that there are over 100 phones that show that number as their origin, and that unless you know the name of the person you need, she can't guess who it is. You:

say "Oh well, I guess they'll call back if they need me."
12(92.3%)
demand a list of the people in the office, in case you recognize a name.
0(0.0%)
request that she use the intercom to ask the person who called you to pick up the phone.
0(0.0%)
demand to speak to the CEO.
1(7.7%)


So the second question should include an option for "Give just your name and ask if someone tried to call you." and the third should mention that the receptionist asks if you know a first name, last name, extension, department, or what the issue in question might be. But otherwise, this is a pretty fair representation of what I deal with several times an hour lately. People think that they are so important.
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