"Hello, I'm calling for someone in your Accounts Payable department because I work for Blahdeblahblah Associates and we have received a check from your company and we have some questions as to where to apply it."
The words that I actually process are in bold.
The "hello" is not even required, although it does help to ensure that the first couple of syllables of their request are not covered up by my own greeting. People who call me and preface their request with "I have a question" (then wait for me to respond with "yes?" or something similar before continuing) irritate me somewhat, but not nearly as much as the people who insist on telling me their entire problem before I transfer them to someone who will actually understand what they mean. Because I know that once I put them through to the proper place, they are annoyed that they have to repeat it all.
Anyway. Not certain why I felt the need to do that little bit of complaining there, as I'm actually in a pretty good mood. Just random venting, I suppose.
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