April 23rd, 2006

lesson

Don't they want my money?

I receive my Verizon bill. I notice that the bill says that, in addition to the normal check-in-an-envelope method, it is possible to pay via a secure internet site or by phone 24 hours a day. I think "OK, I don't feel like buying stamps, so I'll give that a try." I type the provided web address into my browser. "This page is still under construction." Right then. I'll call the 24 hour automated phone system. I reach a recording telling me that the office is closed and to call back during business hours . . .

These people don't actually want me to pay my bill. I like how their quick and convenient options don't even pretend to work. It's exciting. Looks like I'll be buying stamps after all.
a fine romance

Rhymes with "Farnes & Boble"

Back in December, I went to a certain large chain bookstore to buy a present for elf_owl. Specifically, I was seeking the Postsecret book. At the time I was looking for it, they didn't have it in the store, but the guy at the information desk offered to order it for me. He did so, and told me that it would arrive within two weeks. Three weeks passed, and I had no call from the store, so I went in to check. I thought that maybe I'd just missed the call, or perhaps given the wrong phone number. The person at the desk this time checked on my order, said that the computer listed it as not yet arrived, and then pointed out that there was a pile of the books on a nearby counter. She suggested that I simply buy one of those. It made sense to me, and I did so. I gave Laura her present, and all was swell.

Yesterday I had a call from the store, informing me that my special order of Postsecret was no longer available, so they wouldn't be able to provide me with the book. Heh. Glad I didn't wait for a call to go and buy it! It only would have meant four months and no book to show for it. This strikes me, for some reason, as a pretty awesome breakdown of communication.

I'm just glad that I had no reason to be annoyed, or to take out that annoyance on the woman who called me. I'm sure it can't be fun to have to inform people that their orders can't be filled. So, um, yay for not being inconvenienced?
swingbridge

Beautiful timing

A rainy rainy yesterday, a grey and dreary morning, a beautiful warm afternoon. And now! A thunderstorm! It's fantastic! The same rain that makes a Saturday so unlovely can make a Sunday night so much better.

Yesterday I had better things to do, and didn't want to get drenched while doing them. But tonight- when I'm already safely home and all I have to do is curl up in my pajamas and read a book- thunder and lightning and raindrops are welcome. I spent some minutes just now up in the darkened living room, watching the rain fall in the puddles on the street outside. And tomorrow, everything will be greener.